Terms and Conditions Welcome to RizQGroceries. By using our app and services, you agree to the following terms and conditions. Please read them carefully before proceeding. 1. Acceptance of Terms By accessing or using RizQ Groceries, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please refrain from using our app or services. 2. Eligibility To use our app, you must: • Be at least 18 years old or have parental/guardian consent. • Provide accurate and complete information during registration. 3. Account Responsibilities • You are responsible for maintaining the confidentiality of your account credentials. • Notify us immediately if you suspect unauthorized use of your account. • We reserve the right to suspend or terminate accounts for violations of these terms. 4. Orders and Payments • All orders placed through the app are subject to availability. • Prices are listed in [Your Local Currency] and may include taxes and delivery fees. • Payment must be completed via the app using approved methods. • We reserve the right to cancel orders due to errors, fraud, or other unforeseen issues. 5. Delivery Policy • Delivery times are estimates and may vary due to factors beyond our control. • Ensure the provided delivery address is accurate and accessible. • You must be available to receive the order at the specified time. If not, additional charges may apply for re-delivery. 6. Refunds and Cancellations • Refunds or cancellations are subject to our Refund Policy, which can be found here. • Contact us promptly for issues with orders or incorrect deliveries. 7. User Conduct When using our app, you agree to: • Use the app only for lawful purposes. • Not engage in fraudulent activities, abuse, or unauthorized use of the app. • Respect our staff, delivery personnel, and other users. 8. Intellectual Property All content, trademarks, and features of the app are the property of RizQ Groceries or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited. 9. Limitation of Liability • RizQ Groceries is not liable for any indirect, incidental, or consequential damages arising from the use of our app or services. • We are not responsible for delays or failures caused by events beyond our control (e.g., weather, technical issues). 10. Termination We reserve the right to terminate or suspend your account at any time for violations of these terms or other reasons deemed necessary. 11. Modifications to Terms We may update these Terms and Conditions from time to time. Any changes will be communicated via the app or email. Continued use of our services constitutes acceptance of the updated terms. 12. Contact Us If you have questions about these Terms and Conditions, please reach out to us: Email: RizQGroceries@Gmail.com Phone: +91-8130603845 Thank you for using RizQ Groceries. We’re committed to providing you with the best service possible!