Privacy Policy

Privacy Policy Welcome to RizQGroceries. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our app and services. 1. Information We Collect We collect information to provide you with the best possible experience. This includes: • Personal Information: Name, email address, phone number, and delivery address. • Payment Information: Credit/debit card details or other payment methods (processed securely via trusted third-party providers). • Order Details: Items purchased, delivery preferences, and transaction history. • Device Information: IP address, device type, operating system, and app usage data. • Location Data: To provide accurate delivery services, we may collect your real-time location with your permission. 2. How We Use Your Information We use the information we collect to: • Process your orders and ensure timely delivery. • Provide customer support and resolve issues. • Send order updates, promotions, and notifications. • Improve our app and tailor your experience. • Ensure the security and prevention of fraudulent activities. 3. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your data with: • Delivery Partners: To ensure accurate and timely delivery. • Payment Processors: For secure payment transactions. • Service Providers: For app maintenance, analytics, and customer support. • Legal Authorities: If required by law or to protect our rights. 4. Your Data Protection Rights You have the right to: • Access, update, or delete your personal information. • Opt out of marketing communications at any time. • Restrict or object to the processing of your data. To exercise these rights, please contact us at RizQGroceries@Gmail.com. 5. Data Security We take appropriate measures to protect your personal information from unauthorized access, disclosure, or loss. This includes encryption, secure servers, and regular security updates. 6. Cookies and Tracking Technologies We use cookies and similar technologies to improve our app's functionality and provide a personalized experience. You can manage your cookie preferences in your device settings. 7. Third-Party Links Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information. 8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted in the app with the updated effective date. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us: Email: RizQGroceries@Gmail.com Phone: +91-8130603845 Thank you for trusting Rizq Groceries. Your privacy is our priority.